FAQ
Dubai home maintenance — your questions answered.
Straightforward answers on booking, pricing, service areas and every trade we cover — from AC repair and plumbing to electrical, handyman and annual maintenance. For anything else, just WhatsApp us.
Booking & service
Yes. Dubai Home Technicians offers same-day service across Dubai, seven days a week from 07:00 to 23:00. For urgent AC, plumbing or electrical issues, message us on WhatsApp or call 050 168 5444 with a quick note of the problem and your area, and we will aim to get a technician to you today.
We cover all main Dubai communities, from the high-rises of Downtown, Dubai Marina, JBR and Business Bay to the villas of Jumeirah, Arabian Ranches and Dubai Hills. We also regularly serve Al Barsha, Palm Jumeirah, Jumeirah Village Circle (JVC), Silicon Oasis and Mirdif. Not sure if we reach you? Send us your location on WhatsApp and we will confirm.
Yes. Our home technicians work in high-rise apartments and flats as well as villas and townhouses across Dubai. The booking process, pricing and standard of work are exactly the same for both — one team and one accountable point of contact for your home.
The fastest way is WhatsApp: send a short description of the problem and your area, with a photo if you can. You can also call 050 168 5444 or use the contact form on the site. A photo helps us send the right trade first time and bring the likely spare parts.
We operate from 07:00 to 23:00, seven days a week, including weekends. On public holidays a team stays on call via WhatsApp — message us and we will confirm the earliest available slot.
Pricing & quotes
Most visits start with a diagnostic check. The technician inspects the issue, then gives you a clear, upfront quote, and only begins work once you approve it. We carry common spare parts so many jobs finish in a single visit, and there are no surprise add-ons once the price is agreed.
A diagnostic visit may carry a standard call-out fee that covers the technician's time to inspect and diagnose. We will tell you this upfront when you book, so there are no surprises. If you go ahead with the repair, the call-out is accounted for within the overall quote — confirm the details with us at booking.
Trades & specific services
Given Dubai's dust and heat, we recommend servicing split AC units roughly every four to six months — at minimum a spring and an autumn service. Signs it is due include weaker cooling, a water drip, a musty odour, unusual noise, or a steady rise in your electricity bill. Regular cleaning of filters and coils also helps the unit last longer and use less power.
Turn the unit off to avoid water damage and message us straight away. The most common causes are a blocked condensate drain line, low refrigerant gas, or dirty coils and filters. A technician will diagnose the exact cause on site and give you a clear quote before any repair work starts.
Yes. Our technicians handle fault-finding, MCB and distribution board (DB) issues, socket and switch replacement, lighting, fans and wiring repairs — all carried out safely. Do not ignore warning signs: a burning smell, warm or discoloured sockets, scorch marks, or a breaker that keeps tripping should be looked at immediately. If you smell burning, switch off the affected circuit at the DB and call us.
Yes. We carry out leak detection, tap and mixer replacement, drainage blockages, bathroom and kitchen fittings, and water heater (geyser) repair — including no-hot-water faults, dripping relief valves and tank leaks. For an active leak, shut the water at the nearest isolation valve or the main stopcock and message us so we can prioritise your visit.
Yes. Our handyman service covers doors, locks, hinges, shelving, curtain and blind fitting, picture hanging, furniture assembly, TV mounting and the small fixes that pile up. Booking one visit for several jobs is usually the most cost-effective way to clear a snag list.
Annual maintenance & aftercare
An AMC bundles your AC, plumbing and electrical care into one plan, with scheduled preventive visits, priority response and a single point of contact for your whole home. It is well suited to long-term villa and apartment residents and landlords who want fewer surprises — small issues are caught early during routine checks, and you jump the queue when something urgent comes up. We tailor the scope to your property.
Tell us — message or call, and we will come back and put it right. You always have one accountable point of contact for the job, and we do not consider a ticket closed until the work has been tested and you are happy with the result.
Can't see your question? We answer most messages within minutes during opening hours — just ping us below.
Still have a question?
Still not sure? Just ask.
If your question isn't covered here, message us on WhatsApp or call — we'll usually reply within minutes during opening hours, and get the right technician to you the same day.